Job Description

Requirements

· Strong programming skills with C / Python

· Good understanding of L2/L3, L4 (TCP/UDP) and L7 protocols such as HTTP, HTTPS, DNS, SSL

· Previous experience in software development in related networking technologies

· Experience with multi-core/multi-threaded programming is desired

· Strong existing source code analysis skill to understand the code base


Your Traits

· Responsible for feature enhancements, software defect resolutions

· Guiding customer support team to answer support team questions and customer inquiries

· Responsible for leading and mentoring junior team members on problem solving and trouble ticket analysis skills to have efficient timely defect resolution

· Work closely with support team to provide best in class customer experience

· Analyze system core to understand possible root cause of the incident

· Willingness to go extra mile to not just identify and resolve a given defect but also analyze the related program logic to make it ‘a right fix’ and not introduce another defect


Experience Range: 10 Years to 18 Years